Legal Documents

Hidajee's Privacy Policy

The security of your personal data is our top priority. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026
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Our Commitment to Data Transparency

Why is your information safe with Hidajee?

We believe that protecting user privacy is not just a legal obligation — it is our ethical responsibility.

Industry-Standard Encryption

All your personal and financial data is protected with 256-bit SSL/TLS encryption, ensuring maximum security at every stage of data transfer.

Data Is Never Sold

Hidajee will never sell your personal data to third parties. Your information is used exclusively for service improvement and security purposes.

Full Control in Your Hands

You can view, correct, or request deletion of your data at any time. You retain full control over your personal information.

Secure Server Infrastructure

Our servers operate to the highest security standards. Regular security audits and penetration testing are conducted to identify and address system vulnerabilities.

Transparent Data Retention Policy

We are upfront about how long your data is kept. After your account is closed, your data is deleted within the defined period unless we are legally required to retain it.

Marketing Controls

You can opt out of promotional emails or notifications at any time. No marketing communications will be sent without your consent.

01

What information do we collect? What Information We Collect

Hidajee collects certain personal information to provide you with the best possible betting experience. We only collect what is genuinely necessary to operate our services.

Under Hidajee's privacy policy, the following types of data may be collected:

Data Type Example Collected At
Identity information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At Account Creation
Financial information Mobile banking number, transaction history During deposits & withdrawals
Device information IP address, browser type, operating system While Using the Platform
Usage Data Betting history, preferred sports, session duration While Using the Platform

We never collect or store your full payment card number or bank account password.

02

Purpose of Data Use Purpose of Data Use

Hidajee uses collected data solely for specific, legitimate, and transparent purposes. In accordance with our privacy policy, your data is used for the following:

  • Account management: To create, verify, and maintain your account.
  • Identity Verification (KYC): For fraud prevention and legal compliance.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues or answer your questions.
  • Security Assurance: To detect and prevent fraud, money laundering, and other irregular activities.
  • Service improvement: To improve the platform and enhance your experience.
  • Meeting legal obligations: To comply with regulatory requirements.
  • Relevant Communications: To send you offers and updates with your consent.

Hidajee never sells your personal data to advertisers or shares it with unrelated third parties.

03

Data sharing Data Sharing

A core principle of Hidajee's privacy policy is that your information is never shared without your permission. However, limited data sharing may be necessary in certain circumstances:

  • Payment processors: Payment gateways such as bKash, Nagad, or Rocket receive only the limited data necessary to process transactions.
  • Identity Verification Services: Required information is shared with licensed verification agencies as part of the KYC process.
  • Law enforcement agencies: Information may be disclosed when required by a court order or government directive.
  • Technology Partner: Technical service providers necessary for platform operations may access limited data under strict confidentiality agreements.

All third parties are contractually required to uphold the same strict data protection standards as Hidajee. They may not use or re-share the data they receive for their own purposes.

04

Cookie Policy Cookie Policy

Hidajee uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser that help us remember your preferences.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Helps identify which pages are visited most (anonymized).
  • Marketing Cookies: Used to display personalized content only with your consent.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

05

Data Security Measures Data Security Measures

Hidajee follows the highest industry standards to protect your information. At the core of our privacy policy is a multi-layered security framework that keeps your data safe at all times.

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall Protection: Advanced firewall systems prevent unauthorized access.
  • Regular Security Audits: Regular system audits conducted by external experts.
  • Data Masking: Sensitive data is stored in masked form in the database.
  • Access Control: Only authorized personnel have access to specific data.
  • Incident response: Rapid response to any security incident and prompt notification to affected users.

If a security breach is suspected, we notify affected users within 72 hours and take immediate steps to resolve the issue.

06

Data retention policy Data Retention Policy

Hidajee does not retain your data beyond what is necessary. Our Privacy Policy defines specific retention periods for each type of data:

Data Type Retention Period Purpose
Account information Up to 5 years after account closure Legal obligations
Transaction Records Up to 7 years Financial regulatory compliance
Cookie Data 30 days to 2 years By Cookie Type
Log files Up to 90 days Security Monitoring
Marketing Profile Upon Withdrawal of Consent Upon User Request

Once the above retention period expires, your data is permanently and irreversibly deleted or anonymized.

07

Your rights Your Rights

Under Hidajee's privacy policy, you have certain important rights over your personal data — rights you can exercise at any time.

Your Rights Over Your Data

Hidajee believes every user should have full control over their own data.

Right to Access

You can request to see what information we hold about you at any time. A full report will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you can request a correction. Our support team will update it promptly.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Any data not subject to legal retention obligations will be permanently removed.

Right to Restrict Processing

You can choose to restrict how your data is used for specific purposes. Take control of your data processing preferences.

Right to data portability

You have the right to receive your data in a structured, machine-readable format. We will provide it upon request.

Right to Object

You may object to your data being used for marketing or profiling purposes. Your objection will be acted on immediately.

To exercise any of your rights, please contact us: support@hidajee.com

08

Children's privacy Minors' Privacy

Hidajee is intended solely for individuals aged 18 and above. In line with our Privacy Policy, we do not knowingly collect personal information from anyone under 18.

Strict age verification measures are in place during registration. If we become aware that a minor has used our platform or provided personal information, the account will be closed immediately and all collected data will be deleted.

If you believe a minor has registered on Hidajee, please notify us at support@hidajee.com.

09

Third-party links Third-Party Links

The Hidajee platform may occasionally contain links to third-party services or payment gateways. This Privacy Policy applies only to Hidajee's own services.

Third-party websites and services operate under their own privacy policies. We are not responsible for how those third parties collect or use your information. We recommend reviewing their privacy policies before using any third-party services.

Hidajee works exclusively with trusted and verified payment partners who maintain their own data protection standards.

10

Policy Updates Policy Updates

Hidajee may update this privacy policy from time to time. Changes may be made in response to legal updates, service improvements, or the addition of new features.

Whenever significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A welcome message will be displayed each time you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continuing to use the platform after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11

Contact Us Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to Hidajee's dedicated privacy team. We aim to respond within 48 hours.

Email
support@hidajee.com
Response within 48 hours
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Your data is secure — play with complete peace of mind!

Your privacy is fully protected at Hidajee. Register today and experience Bangladesh's most secure betting platform.

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